Frequently Asked Questions (FAQ)
Here are some common questions about our products and services. If you have any other inquiries, feel free to reach out!
What is Vinluxe Roll-On?
- Vinluxe Roll-On is a premium wellness essential oil blend designed to promote relaxation, energy balance, and overall well-being.
- Our products are crafted with high-quality, natural ingredients to enhance your daily routine.
How do I use the roll-on?
- Apply it gently on pulse points like the wrists, temples, behind the ears, or neck.
- For best results, take a deep breath after applying to experience the full aroma benefits.
Are Vinluxe products safe for all skin types?
- Yes, our roll-ons are made with natural ingredients and are dermatologically safe.
- However, we recommend a patch test before use, especially if you have sensitive skin or allergies.
Can I use Vinluxe Roll-On daily?
Absolutely! Our roll-ons are formulated for daily use and can be applied multiple times throughout the day as needed.
Do your products contain artificial chemicals?
- Vinluxe Wellness products are free from parabens, sulfates, artificial fragrances, and harmful chemicals.
- We use only premium-grade essential oils and natural extracts.
How long does one bottle last?
- It depends on usage.
- A 5ml bottle typically lasts for 2-3 weeks with regular use, while a 10ml bottle can last up to a month or more.
Where do you ship, and how long does delivery take?
- We currently ship within Malaysia and will soon expand to international markets.
- Local deliveries take 3-5 business days, while pre-orders may take longer.
What payment methods do you accept?
We accept credit/debit cards, online banking, and e-wallet payments through a secure payment gateway.
Can I return a product if I don’t like it?
- We only accept returns for damaged, defective, or incorrect items.
- Please refer to our Return & Refund Policy for details.